Tag: Post-Implementation
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Zoom’s Next Act: Why Its AI Companion Strategy Was a Well-Timed Move
Zoom’s AI Companion shows how timing matters in tech innovation, turning meetings into actionable knowledge with generative AI.
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When a Platform Becomes the Standard: Zoom and the Modern Battle for Dominant Design
In the technology industry, the fight to define the “standard” rarely happens in a conference room full of regulators. More often, it happens in the market itself, where adoption spreads rapidly and one design becomes the default simply because everyone starts using it. These contests, often called standards battles, determine which technologies thrive, which fade…
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From Blueprint to Starship: How Information Systems Strategy Powers Organizational Success
If organizational strategy is the blueprint for a building, business strategy defines how the space will be used, and operational strategy determines how daily work unfolds within it, then information systems strategy is the structural framework that holds everything together. Without it, walls shift, floors buckle, and the vision never quite materializes. Information systems strategy…